Item specifics
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Condition
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ISBN
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9781631578137
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Subject Area
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Business & Economics
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Publication Name
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How Can Digital Technologies Improve Public Services and Governance?
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Publisher
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Business Expert Press
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Item Length
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9 in
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Subject
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General
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Publication Year
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2017
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Type
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Textbook
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Format
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Trade Paperback
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Language
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English
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Item Height
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0.3 in
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Item Weight
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8 Oz
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Item Width
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6 in
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Number of Pages
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160 Pages
How Can Digital Technologies Improve Public Services and Governance?, Hanna, Nag
About this product
Product Identifiers
Publisher
Business Expert Press
ISBN-10
1631578138
ISBN-13
9781631578137
eBay Product ID (ePID)
4038768839
Product Key Features
Number of Pages
160 Pages
Publication Name
How Can Digital Technologies Improve Public Services and Governance?
Language
English
Subject
General
Publication Year
2017
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.3 in
Item Weight
8 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Scholarly & Professional
Synopsis
Considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. The book focuses on the challenges of applying digital technologies in developing countries, particularly in Africa, where dramatic results can be realized., The book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, particularly in Africa, where dramatic results can be realized. If also focuses on ways to improve services beyond supply-side measures such as business-process-engineering and improved management of service providers. Instead, it focuses in strengthening the demand for good governance and improved services via informed citizens, client feedback, and enhanced monitoring of service provider performance., This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, where dramatic results can be realized. It addresses questions like these: How can digital technologies help enhance transparency, accountability, and participation to improve service design and delivery? Where are the opportunities to enhance key areas of governance and public service delivery? What are the promising practices to strengthen supply and mobilize demand for good governance and service delivery? What are the emerging lessons from recent experience? The author explains with real cases how ICT can be deployed to improve public sector efficiency and accountability for resource management; improve access and quality of public services for citizens; enhance transparency and reduce costs of government-business transactions, support entrepreneurship, attract private investment, and reduce the burden of regulation; and enhance the effectiveness of political oversight and policy institutions. This book details the importance of understanding the social, political, and institutional contexts and the policies that might scale up ICT for governance and public service improvement.
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