Description
Item specifics
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Condition
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GoodA book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
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Seller Notes
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“Used book that is in clean, average condition without any missing pages. 100% Money-Back Guarantee.”
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Publication Name
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Wiley & Sons, Incorporated, John
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ISBN
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9780470197400
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Book Title
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Remarkable Service : A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
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Publisher
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Wiley & Sons, Incorporated, John
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Item Length
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8.6 in
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Edition
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2
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Publication Year
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2009
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Format
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Trade Paperback
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Language
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English
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Illustrator
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Yes
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Item Height
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0.5 in
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Genre
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Cooking, Business & Economics
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Topic
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Industries / Food Industry, Methods / Professional
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Item Weight
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16.8 Oz
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Item Width
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7.9 in
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Number of Pages
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304 Pages
Remarkable Service : A Guide to Winning and Keeping Customers for
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0470197404
ISBN-13
9780470197400
eBay Product ID (ePID)
70894262
Product Key Features
Edition
2
Book Title
Remarkable Service : A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
Number of Pages
304 Pages
Language
English
Topic
Industries / Food Industry, Methods / Professional
Publication Year
2009
Illustrator
Yes
Genre
Cooking, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.5 in
Item Weight
16.8 Oz
Item Length
8.6 in
Item Width
7.9 in
Additional Product Features
Intended Audience
Trade
LCCN
2009-000399
Dewey Edition
22
Dewey Decimal
647.95068
Synopsis
In today’s competitive restaurant world, consistent, high-quality service is a prerequisite for success. Remarkable Service SM is the authoritative reference on service in all types of foodservice establishments, from casual eateries and outdoor caf’s to upscale restaurants and catering operations., As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges-what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world., The ultimate guide to service that keeps customers coming back In today’s competitive restaurant world, consistent, highquality service is a prerequisite for success. Remarkable ServiceSM is the authoritative reference on service in all types of food service establishments, from casual eateries and outdoor caf&És to upscale restaurants and catering operations. Written by The Culinary Institute of America, which has been hailed by Time magazine as “the nation’s most influential training school for cooks,” it shares the knowledge and techniques necessary to exceed guest expectations through every part of the dining experience. Featuring inspiring and informative photography and illuminating sidebars throughout, the new edition of this indispensable guide includes updated industry standards for food, beverage, and wine service, as well as hygiene and food safety. It also provides enhanced coverage of topics such as tableside cookery and hiring new service staff. Filled with invaluable reallife examples and important dos and don’ts, this book gives both new and experienced servers and their managers the skills, confidence, and flexibility to offer the kind of service that makes guests feel comfortable, makes dining out enjoyable, and creates customer loyalty in other words, Remarkable Service. Topics include: Casual dining Reservations, greeting, and seating Classic and modern styles of table service Wine service Money handling Service challenges what to do when things go wrong Frontofthehouse safety and sanitation, As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges–what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.
LC Classification Number
TX911.3.M27
Price : 6.57
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