Description
Item specifics
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Condition
-
-
Type
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Textbook
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ISBN
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9781260474121
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Publication Year
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2021
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Format
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Hardcover
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Language
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English
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Book Title
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Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence
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Illustrator
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Yes
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Publisher
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Mcgraw-Hill Education
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Genre
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Business & Economics
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Topic
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Leadership, Business Communication / General, Personal Success, Economics / General
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Edition
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2
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Item Weight
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16.5 Oz
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Number of Pages
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256 Pages
Mastering Communication at Work, – Hardcover, by Ethan F. Becker New
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260474127
ISBN-13
9781260474121
eBay Product ID (ePID)
27050084694
Product Key Features
Edition
2
Book Title
Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence
Number of Pages
256 Pages
Language
English
Topic
Leadership, Business Communication / General, Personal Success, Economics / General
Publication Year
2021
Illustrator
Yes
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Weight
16.5 Oz
Additional Product Features
Intended Audience
Trade
LCCN
2020-043554
Dewey Edition
23
Dewey Decimal
658.45
Table Of Content
Introduction Section 1. the Techniques Chapter 1. Match Your Listener’s Tendency Chapter 2. Manage Your Ethos Chapter 3. Speak to Motivate Chapter 4. Frame Chapter 5. Validate Chapter 6. Add Color Section 2. the Moments That Need Your Leadership Chapter 7. Defensiveness Chapter 8. Meetings Chapter 9. Delegation Chapter 10. Feedback Chapter 11. Presentations Chapter 12. Hiring Interviews Section 3. a Culture of Communication Chapter 13. Virtual Communication Chapter 14. Communication as a Hard Skill Index
Synopsis
The classic international bestseller, updated for the hybrid work world, including a new chapter on virtual communication. Excellent communicating skills have always been crucial to success in leadership and management roles–and that’s one of the reasons the first edition of this book, Mastering Communication at Work , has been an international bestseller taught at universities and referred to by leading CEOs. In the years since it was first published, it’s been the go-to “communication playbook,” helping leaders develop strategic responses and communication tactics with clear, actionable advice. What’s changed in the last ten years? Well, nothing–and everything. The fundamentals of effective communication are the same, as are many of the challenges leaders face, generation after generation. You still need to “match your listener’s tendency” and “validate,” and you still need to guard against “defensiveness.” What has changed is how some of the fundamentals and challenges are applied and met in today’s world–both real and virtual, in remote and on-site working environments. Mastering Communication at Work , Second Edition features an essential new chapter on remote team communication along with additional content on equitable leadership and updated case studies. Throughout, you’ll find practical, hands-on advice and strategies that can help you reach your potential when preparing for big conversations and important presentations, help you reduce everyday stress and improve your organization’s performance at every level. Featuring interviews and insights from: -Sony Music -Harvard Business School -New York Giants -John’s Hopkins University -The White House -Bank Negara -Suria KLCC -LogMeIn -Boston Scientific, The classic international bestseller, updated for the hybrid work world, including a new chapter on virtual communication. Excellent communicating skills have always been crucial to success in leadership and management roles–and that’s one of the reasons the first edition of this book, Mastering Communication at Work , has been an international bestseller taught at universities and referred to by leading CEOs. In the years since it was first published, it’s been the go-to “communication playbook,” helping leaders develop strategic responses and communication tactics with clear, actionable advice. What’s changed in the last ten years? Well, nothing–and everything. The fundamentals of effective communication are the same, as are many of the challenges leaders face, generation after generation. You still need to “match your listener’s tendency” and “validate,” and you still need to guard against “defensiveness.” What has changed is how some of the fundamentals and challenges are applied and met in today’s world–both real and virtual, in remote and on-site working environments. Mastering Communication at Work , Second Edition features an essential new chapter on remote team communication along with additional content on equitable leadership and updated case studies. Throughout, you’ll find practical, hands-on advice and strategies that can help you reach your potential when preparing for big conversations and important presentations, help you reduce everyday stress and improve your organization’s performance at every level. Featuring interviews and insights from: *Sony Music *Harvard Business School *New York Giants *John’s Hopkins University *The White House *Bank Negara *Suria KLCC *LogMeIn *Boston Scientific
LC Classification Number
HD30.3.B415 2021
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