Description
Item specifics
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Condition
-
-
Brand
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Unbranded
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MPN
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Does not apply
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ISBN
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9781591843115
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Book Title
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Referral Engine : Teaching Your Business to Market Itself
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Publisher
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Penguin Publishing Group
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Item Length
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9.2 in
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Publication Year
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2010
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Format
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Hardcover
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Language
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English
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Item Height
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0.9 in
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Genre
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Business & Economics
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Topic
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Marketing / General, E-Commerce / Internet Marketing, Advertising & Promotion
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Item Weight
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15.2 Oz
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Item Width
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6.2 in
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Number of Pages
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256 Pages
The Referral Engine: Teaching Your Business to Market Itself – ACCEPTABLE
About this product
Product Identifiers
Publisher
Penguin Publishing Group
ISBN-10
1591843111
ISBN-13
9781591843115
eBay Product ID (ePID)
79846332
Product Key Features
Book Title
Referral Engine : Teaching Your Business to Market Itself
Number of Pages
256 Pages
Language
English
Publication Year
2010
Topic
Marketing / General, E-Commerce / Internet Marketing, Advertising & Promotion
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.9 in
Item Weight
15.2 Oz
Item Length
9.2 in
Item Width
6.2 in
Additional Product Features
Intended Audience
Trade
LCCN
2009-049521
Reviews
John Jantsch, already one of the nation’s acknowledged leading authorities on referral generation, has taken his game to an entirely new level. The Referral Engine is a must read for anyone and everyone whose business could benefit from a steady, increasing stream of A-list, high-quality referrals. And I cannot think of a single business that doesn’t qualify for that., “A swift, appealing read and a thorough primer on the power of letting your products and customers speak for themselves.” -Publishers Weekly “Frankly, I had no idea how John was going to top Duct Tape Marketing. The book is a classic. But with The Referral Engine , John puts you in the driver’s seat and shows you the steps to achieving marketing success without a huge budget. Go no further. Buy this now.” -Chris Brogan, coauthor of Trust Agents “I don’t think there are many people who know more about small business marketing than John does, and I’m certain that there’s no one more generous in sharing tips and insights. What, exactly, are you waiting for? This book will pay for itself in one day.” -Seth Godin, author of Linchpin “For Zappos, part of delivering a great customer experience means developing personal and emotional connections, both with employees and customers. These are the types of connections people talk about with their friends and family. This book will show you how to give people something to talk about.” -Tony Hsieh, CEO, Zappos.com “Who knew that there’s a science to referrals? Not I-but now that I know, I want you to benefit from John’s expertise. In a sense, a jacket blurb is the ultimate referral, and I’m here to blurb this book because it will help you succeed in business.” -Guy Kawasaki, cofounder of Alltop, “A swift, appealing read and a thorough primer on the power of letting your products and customers speak for themselves.” -Publishers Weekly “Frankly, I had no idea how John was going to top Duct Tape Marketing. The book is a classic. But with The Referral Engine , John puts you in the driver”s seat and shows you the steps to achieving marketing success without a huge budget. Go no further. Buy this now.” -Chris Brogan, coauthor of Trust Agents “I don”t think there are many people who know more about small business marketing than John does, and I”m certain that there”s no one more generous in sharing tips and insights. What, exactly, are you waiting for? This book will pay for itself in one day.” -Seth Godin, author of Linchpin “For Zappos, part of delivering a great customer experience means developing personal and emotional connections, both with employees and customers. These are the types of connections people talk about with their friends and family. This book will show you how to give people something to talk about.” -Tony Hsieh, CEO, Zappos.com “Who knew that there”s a science to referrals? Not I-but now that I know, I want you to benefit from John”s expertise. In a sense, a jacket blurb is the ultimate referral, and I”m here to blurb this book because it will help you succeed in business.” -Guy Kawasaki, cofounder of Alltop, “Frankly, I had no idea how John was going to top Duct Tape Marketing. The book is a classic. But with The Referral Engine , John puts you in the driver”s seat and shows you the steps to achieving marketing success without a huge budget. Go no further. Buy this now.” -Chris Brogan, coauthor of Trust Agents “I don”t think there are many people who know more about small business marketing than John does, and I”m certain that there”s no one more generous in sharing tips and insights. What, exactly, are you waiting for? This book will pay for itself in one day.” -Seth Godin, author of Linchpin “Who knew that there”s a science to referrals? Not I-but now that I know, I want you to benefit from John”s expertise. In a sense, a jacket blurb is the ultimate referral, and I”m here to blurb this book because it will help you succeed in business.” -Guy Kawasaki, cofounder of Alltop “If you love to cold call and dig spending money on advertising, then The Referral Engine is not for you. But if you want to learn how to get people talking up your business and driving new customers your way, then John has the answers. And he delivers them in an engaging style with tons of real-world examples.” -David Meerman Scott, bestselling author of The New Rules of Marketing & PR “For Zappos, part of delivering a great customer experience means developing personal and emotional connections, both with employees and customers. These are the types of connections people talk about with their friends and family. This book will show you how to give people something to talk about.” -Tony Hsieh, CEO, Zappos.com “John Jantsch, already one of the nation”s acknowledged leading authorities on referral generation, has taken his game to an entirely new level. The Referral Engine is a must read for anyone and everyone whose business could benefit from a steady, increasing stream of A-list, high-quality referrals. And I cannot think of a single business that doesn”t qualify for that.” -Bob Burg, coauthor of The Go-Giver and Go-Givers Sell More “This is a great book. It will reenergize your entire approach to marketing in today”s world.” -Marcy Shinder, vice president, American Express OPEN, “Frankly, I had no idea how John was going to top Duct Tape Marketing. The book is a classic. But with The Referral Engine , John puts you in the driver’s seat and shows you the steps to achieving marketing success without a huge budget. Go no further. Buy this now.” -Chris Brogan, coauthor of Trust Agents “I don’t think there are many people who know more about small business marketing than John does, and I’m certain that there’s no one more generous in sharing tips and insights. What, exactly, are you waiting for? This book will pay for itself in one day.” -Seth Godin, author of Linchpin “Who knew that there’s a science to referrals? Not I-but now that I know, I want you to benefit from John’s expertise. In a sense, a jacket blurb is the ultimate referral, and I’m here to blurb this book because it will help you succeed in business.” -Guy Kawasaki, cofounder of Alltop “If you love to cold call and dig spending money on advertising, then The Referral Engine is not for you. But if you want to learn how to get people talking up your business and driving new customers your way, then John has the answers. And he delivers them in an engaging style with tons of real-world examples.” -David Meerman Scott, bestselling author of The New Rules of Marketing & PR “For Zappos, part of delivering a great customer experience means developing personal and emotional connections, both with employees and customers. These are the types of connections people talk about with their friends and family. This book will show you how to give people something to talk about.” -Tony Hsieh, CEO, Zappos.com “John Jantsch, already one of the nation’s acknowledged leading authorities on referral generation, has taken his game to an entirely new level. The Referral Engine is a must read for anyone and everyone whose business could benefit from a steady, increasing stream of A-list, high-quality referrals. And I cannot think of a single business that doesn’t qualify for that.” -Bob Burg, coauthor of The Go-Giver and Go-Givers Sell More “This is a great book. It will reenergize your entire approach to marketing in today’s world.” -Marcy Shinder, vice president, American Express OPEN, “Frankly, I had no idea how John was going to top Duct Tape Marketing. The book is a classic. But with The Referral Engine, John puts you in the driver’s seat and shows you the steps to achieving marketing success without a huge budget. Go no further. Buy this now.” -Chris Brogan, coauthor of Trust Agents “I don’t think there are many people who know more about small business marketing than John does, and I’m certain that there’s no one more generous in sharing tips and insights. What, exactly, are you waiting for? This book will pay for itself in one day.” -Seth Godin, author of Linchpin “Who knew that there’s a science to referrals? Not I-but now that I know, I want you to benefit from John’s expertise. In a sense, a jacket blurb is the ultimate referral, and I’m here to blurb this book because it will help you succeed in business.” -Guy Kawasaki, cofounder of Alltop “If you love to cold call and dig spending money on advertising, then The Referral Engineis not for you. But if you want to learn how to get people talking up your business and driving new customers your way, then John has the answers. And he delivers them in an engaging style with tons of real-world examples.” -David Meerman Scott, bestselling author of The New Rules of Marketing & PR “For Zappos, part of delivering a great customer experience means developing personal and emotional connections, both with employees and customers. These are the types of connections people talk about with their friends and family. This book will show you how to give people something to talk about.” -Tony Hsieh, CEO, Zappos.com “John Jantsch, already one of the nation’s acknowledged leading authorities on referral generation, has taken his game to an entirely new level. The Referral Engineis a must read for anyone and everyone whose business could benefit from a steady, increasing stream of A-list, high-quality referrals. And I cannot think of a single business that doesn’t qualify for that.” -Bob Burg, coauthor of The Go-Giverand Go-Givers Sell More “This is a great book. It will reenergize your entire approach to marketing in today’s world.” -Marcy Shinder, vice president, American Express OPEN
TitleLeading
The
Dewey Edition
22
Grade From
Twelfth Grade
Dewey Decimal
658.8/72
Synopsis
The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you. The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company. Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can’t help recommending products and services to their friends-it’s an instinct wired deep in the brain. And smart businesses can tap into that hardwired desire. Marketing expert John Jantsch offers practical techniques for harnessing the power of referrals to ensure a steady flow of new customers. Keep those customers happy, and they will refer your business to even more customers. Some of Jantsch’s strategies include: -Talk w, The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you. The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company. Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can’t help recommending products and services to their friends-it’s an instinct wired deep in the brain. And smart businesses can tap into that hardwired desire. Marketing expert John Jantsch offers practical techniques for harnessing the power of referrals to ensure a steady flow of new customers. Keep those customers happy, and they will refer your business to even more customers. Some of Jantsch’s strategies include: – Talk with your customers, not at them. Thanks to social networking sites, companies of any size have the opportunity to engage with their customers on their home turf as never before-but the key is listening. – The sales team is the most important part of your marketing team. Salespeople are the company’s main link to customers, who are the main source of referrals. Getting them on board with your referral strategy is critical. – Educate your customers. Referrals are only helpful if they’re given to the right people. Educate your customers about whom they should be talking to. The secret to generating referrals lies in understanding the “Customer Referral Cycle”-the way customers refer others to your company who, in turn, generate even more referrals. Businesses can ensure a healthy referral cycle by moving customers and prospects along the path of Know, Like, Trust, Try, Buy, Repeat, and Refer. If everyone in an organization keeps this sequence in mind, Jantsch argues, your business will generate referrals like a well-oiled machine. This practical, smart, and original guide is essential reading for any company looking to grow without a fat marketing budget.
LC Classification Number
HF5438.25.J36 2010
Price : 3.97
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